{"id":3953,"date":"2025-04-04T12:59:31","date_gmt":"2025-04-04T19:59:31","guid":{"rendered":"https:\/\/medely.com\/blog\/?p=3953"},"modified":"2025-04-04T12:59:33","modified_gmt":"2025-04-04T19:59:33","slug":"healthcare-facility-findings-challenges-facing-facilities-and-how-medely-is-solving-them","status":"publish","type":"post","link":"https:\/\/medely.com\/blog\/healthcare-facility-findings-challenges-facing-facilities-and-how-medely-is-solving-them\/","title":{"rendered":"Healthcare facility findings: Challenges facing facilities and how Medely is solving them\u00a0\u00a0"},"content":{"rendered":"\n<p>In 2024, Medely surveyed 233 facilities across the country on challenges they\u2019re facing, operational capacity, how they\u2019re using Medely, and more. Based on these responses, we\u2019ve compiled a list of what issues are most pressing to healthcare facilities as they seek to maintain a stable workforce and provide patients with the highest quality care.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Lowered operational capacity&nbsp;<\/strong><\/h2>\n\n\n\n<p>In a post-pandemic healthcare environment, most facilities aren\u2019t back up to full operational capacity. Out of the facilities surveyed, the average operating capacity was 72% of their full capacity, but when asked what capacity they would like to be operating at, the average response was 90%. So what\u2019s causing the decreased operational functionality? 47 facilities cited reimbursement rates for care (20%), 45 cited lower patient demand (19%), and 39 cited labor costs (17%) as the reason they\u2019re not operating at full capacity.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/Top-three-reasons-healthcare-facilities-arent-operating-at-full-capacity-4-1024x535.png\" alt=\"\" class=\"wp-image-3957\" srcset=\"https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/Top-three-reasons-healthcare-facilities-arent-operating-at-full-capacity-4-1024x535.png 1024w, https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/Top-three-reasons-healthcare-facilities-arent-operating-at-full-capacity-4-300x157.png 300w, https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/Top-three-reasons-healthcare-facilities-arent-operating-at-full-capacity-4-768x401.png 768w, https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/Top-three-reasons-healthcare-facilities-arent-operating-at-full-capacity-4-350x183.png 350w, https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/Top-three-reasons-healthcare-facilities-arent-operating-at-full-capacity-4.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Both lowered patient demand and labor costs showcase a need for facilities to be able to staff flexibly. With fluctuating patient loads, facilities are hesitant to spend exorbitant amounts of money to onboard, train, and hire full-time staff for only certain periods of high patient demand, especially when healthcare worker turnover rates are so high. Facilities are looking for a less expensive way to staff according to their fluctuating needs, which is why facilities are turning to Medely to help address these common complaints with a flexible, on-demand staffing solution.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What\u2019s driving facilities to choose Medely<\/strong><\/h2>\n\n\n\n<p>As more facilities rely on Medely to address operational challenges, several key issues continue to impact the healthcare industry at large.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Recruitment and retention<\/strong><\/h3>\n\n\n\n<p>Of the 233 respondents, 59% shared that staff recruitment and retention was one of the top challenges that their facility was facing.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/59-of-healthcare-facilities-cited-staff-recruitment-and-retention-as-their-primary-challenge-1024x535.png\" alt=\"\" class=\"wp-image-3959\" srcset=\"https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/59-of-healthcare-facilities-cited-staff-recruitment-and-retention-as-their-primary-challenge-1024x535.png 1024w, https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/59-of-healthcare-facilities-cited-staff-recruitment-and-retention-as-their-primary-challenge-300x157.png 300w, https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/59-of-healthcare-facilities-cited-staff-recruitment-and-retention-as-their-primary-challenge-768x401.png 768w, https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/59-of-healthcare-facilities-cited-staff-recruitment-and-retention-as-their-primary-challenge-350x183.png 350w, https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/59-of-healthcare-facilities-cited-staff-recruitment-and-retention-as-their-primary-challenge.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Recruitment and retention problems have proven to be one of the biggest challenges for the healthcare industry, regardless of facility type. NSI Nursing Solutions published <a href=\"https:\/\/www.nsinursingsolutions.com\/documents\/library\/nsi_national_health_care_retention_report.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">a study on healthcare retention in hospitals in 2024<\/a>, and according to the survey, \u201cNationally, the hospital turnover rate stands at 18.3%.\u201d Even with a slight decrease from 2023, hospital turnover rates are still at high levels. For skilled nursing facilities, a <a href=\"https:\/\/www.missioncare.com\/hubfs\/Skilled-Nursing-Workforce-Report.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">report from Mission Care Collective<\/a> shares that \u201cWith an alarming 82% turnover rate, more than half of skilled nursing facilities are replacing over 50% of their staff each year.\u201d For ambulatory surgery centers, a <a href=\"https:\/\/www.ormanager.com\/asc-staffing-woes-persist-in-era-of-increased-surgical-volume\/\" target=\"_blank\" rel=\"noreferrer noopener\">2023 survey<\/a> shared that RN turnover in ASCs was 35% and surgical technologist turnover was 39%.&nbsp;<\/p>\n\n\n\n<p>With large turnover rates across the board, facilities are looking to retain their current staff while also filling gaps with contingent staff to ensure that they\u2019re compliant with <a href=\"https:\/\/medely.com\/blog\/addressing-the-healthcare-staffing-crisis-the-importance-of-nurse-to-patient-ratios-and-how-medely-can-help\/\" target=\"_blank\" rel=\"noreferrer noopener\">nurse-to-patient ratios<\/a> and able to provide quick, efficient care.&nbsp;<\/p>\n\n\n\n<p>Medely has provided a beneficial option for facilities that need more staff but are hesitant to hire more full-time staff. 146 respondents (63%) shared that the Medely makes their job easier by helping them staff and schedule at their healthcare facility, and 62 healthcare facilities (27%) shared that Medely helped them in \u201caccessing quality healthcare professionals directly.\u201d With Medely\u2019s on-demand <a href=\"https:\/\/medely.com\/facilities\/talent-marketplace\" target=\"_blank\" rel=\"noreferrer noopener\">Talent Marketplace<\/a>, facilities are able to post shifts within minutes to our network of over 300,000 nurses and health professionals across the country, leading to maximum operational efficiency and fully-staffed floors. No matter what comes up, facilities know that they can rely on Medely to <a href=\"https:\/\/medely.com\/blog\/customer-spotlight-among-friends-adult-day-care-inc\/\" target=\"_blank\" rel=\"noreferrer noopener\">remain compliant<\/a>, even in the midst of continued turnover and high burnout that continues to plague the healthcare industry.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Credentialing and compliance&nbsp;<\/strong><\/h3>\n\n\n\n<p>The second most cited way that Medely helps facilities operate more efficiently is through credentialing and compliance. 26 healthcare facilities (11%) cited that Medely helped them manage credentialing and compliance easier. When facilities post shifts to nurses and health professionals using Medely\u2019s Talent Marketplace, they know that Medely has already gone through the rigorous process of ensuring their credentials are up-to-date, licenses are active, and that they have the skills necessary to <a href=\"https:\/\/medely.com\/blog\/customer-spotlight-jefferson-surgical-center-at-the-navy-yard\/\" target=\"_blank\" rel=\"noreferrer noopener\">jump into facilities with little orientation<\/a>.&nbsp;<\/p>\n\n\n\n<p>Medely can also help facilities keep up with their own internal credentialing. <a href=\"https:\/\/medely.com\/facilities-talent-fusion-total-workforce\" target=\"_blank\" rel=\"noreferrer noopener\">Talent Fusion<\/a>, Medely\u2019s centralized workforce management solution, provides facilities the opportunity to keep track of internal <a href=\"https:\/\/medely.com\/facilities\/credentialing\" target=\"_blank\" rel=\"noreferrer noopener\">credentialing<\/a> in the same platform as our Talent Marketplace. With one unified solution, facilities can automate onboarding, credentialing, licensing, and compliance monitoring. Our credentialing feature offers automated notifications and updates so facilities can ensure that staff are notified when licenses are close to expiration, keeping staff compliant while reducing the administrative burden that comes with keeping track of individual licenses and certifications.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Reduced administrative burden<\/strong><\/h3>\n\n\n\n<p>24 facilities shared that Medely helped them with \u201csaving time and money on administrative work.\u201d The ability to post shifts directly to our Talent Marketplace eliminates the need for facility managers to manually call staff, reach out to agencies, and wait for people to respond to them. Shifts will be sent directly to nurses and health professionals, and facilities will be notified of who\u2019s taking the shift, their credentials and experience, and anything else needed prior to the shift.&nbsp;<\/p>\n\n\n\n<p>Medely also provides access to key contingent staffing data. With analytics like shifts filled, average fill rate, average pay per shift, and more, facilities can efficiently track staffing data over time to make informed staffing decisions for the future. With our favorites feature, facilities can favorite nurses or health professionals who performed well and send out a shift to them first the next time they need coverage. This helps facilities build up an external pool of trusted health professionals, which helps facilities achieve better continuity of care.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Reducing labor costs<\/strong><\/h3>\n\n\n\n<p>11 facilities (5%) shared that Medely helped them manage labor costs. With Medely\u2019s on-demand Talent Marketplace, facilities can staff according to their needs and budget. If demand is low, they can rely on current full-time staff or an internal float pool to fill shifts, but if demand increases, or staff are unavailable to pick up shifts, facilities can quickly post shifts on Medely to bridge the gaps in coverage.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/Top-reasons-cited-for-how-Medely-helps-healthcare-facilities-1024x535.png\" alt=\"\" class=\"wp-image-3960\" srcset=\"https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/Top-reasons-cited-for-how-Medely-helps-healthcare-facilities-1024x535.png 1024w, https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/Top-reasons-cited-for-how-Medely-helps-healthcare-facilities-300x157.png 300w, https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/Top-reasons-cited-for-how-Medely-helps-healthcare-facilities-768x401.png 768w, https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/Top-reasons-cited-for-how-Medely-helps-healthcare-facilities-350x183.png 350w, https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/Top-reasons-cited-for-how-Medely-helps-healthcare-facilities.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Utilize Medely to find on-demand coverage near you&nbsp;<\/strong><\/h2>\n\n\n\n<p>Medely has helped healthcare facilities across the country find coverage to fit their needs and address core problems that are facing the healthcare industry. With our technology-based tools, facilities have saved time, money, and resources on solving problems that continue to affect patient care. Ready for Medely to help address your workforce challenges? <a href=\"https:\/\/app.medely.com\/sign-up?_gl=1*mljgi6*_ga*MTkxNjAzMjAwMi4xNzIwNzExODgy*_ga_MN3PG5JPGJ*MTc0Mzc3ODY4My41NTUuMS4xNzQzNzgwMjY4LjExLjAuMA..\" target=\"_blank\" rel=\"noreferrer noopener\">Sign up<\/a> today!&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In 2024, Medely surveyed 233 facilities across the country on challenges they\u2019re facing, operational capacity, how they\u2019re using Medely, and [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":3954,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[15,12,49,11,41,48,47,43],"tags":[],"class_list":["post-3953","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-facility-tips-tricks","category-healthcare-technology","category-hospital-resources","category-medely","category-post-acute-content","category-post-acute-staffing-manager-resources","category-surgery-center-resources","category-surgical-centers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Healthcare facility findings: Challenges facing facilities and how Medely is solving them\u00a0\u00a0 | Medely | Build a better workforce. Deliver better care.<\/title>\n<meta name=\"description\" content=\"New Medely healthcare facility findings show that recruitment and retention are the #1 challenge for facilities in 2024.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/medely.com\/blog\/healthcare-facility-findings-challenges-facing-facilities-and-how-medely-is-solving-them\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Healthcare facility findings: Challenges facing facilities and how Medely is solving them\u00a0\u00a0 | Medely | Build a better workforce. Deliver better care.\" \/>\n<meta property=\"og:description\" content=\"New Medely healthcare facility findings show that recruitment and retention are the #1 challenge for facilities in 2024.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/medely.com\/blog\/healthcare-facility-findings-challenges-facing-facilities-and-how-medely-is-solving-them\/\" \/>\n<meta property=\"og:site_name\" content=\"Medely | Build a better workforce. Deliver better care.\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/JoinMedely\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-04T19:59:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-04T19:59:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/Imaging-Services-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Abby Huether\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@JoinMedely\" \/>\n<meta name=\"twitter:site\" content=\"@JoinMedely\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Abby Huether\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/medely.com\/blog\/healthcare-facility-findings-challenges-facing-facilities-and-how-medely-is-solving-them\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/medely.com\/blog\/healthcare-facility-findings-challenges-facing-facilities-and-how-medely-is-solving-them\/\"},\"author\":{\"name\":\"Abby Huether\",\"@id\":\"https:\/\/medely.com\/blog\/#\/schema\/person\/05efbbe37169e9f37da1fd87aed6f210\"},\"headline\":\"Healthcare facility findings: Challenges facing facilities and how Medely is solving them\u00a0\u00a0\",\"datePublished\":\"2025-04-04T19:59:31+00:00\",\"dateModified\":\"2025-04-04T19:59:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/medely.com\/blog\/healthcare-facility-findings-challenges-facing-facilities-and-how-medely-is-solving-them\/\"},\"wordCount\":1045,\"publisher\":{\"@id\":\"https:\/\/medely.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/medely.com\/blog\/healthcare-facility-findings-challenges-facing-facilities-and-how-medely-is-solving-them\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/Imaging-Services-2.png\",\"articleSection\":[\"Facility Tips &amp; Tricks\",\"Healthcare Technology\",\"Hospital and Health Systems Resources\",\"Medely\",\"Post-Acute Facility Resources\",\"Resources for Post-Acute Staffing Managers\",\"Resources for Surgery Center Staffing Managers\",\"Surgical Center Resources\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/medely.com\/blog\/healthcare-facility-findings-challenges-facing-facilities-and-how-medely-is-solving-them\/\",\"url\":\"https:\/\/medely.com\/blog\/healthcare-facility-findings-challenges-facing-facilities-and-how-medely-is-solving-them\/\",\"name\":\"Healthcare facility findings: Challenges facing facilities and how Medely is solving them\u00a0\u00a0 | Medely | Build a better workforce. 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