{"id":3989,"date":"2025-04-21T14:03:03","date_gmt":"2025-04-21T21:03:03","guid":{"rendered":"https:\/\/medely.com\/blog\/?p=3989"},"modified":"2025-04-21T14:10:32","modified_gmt":"2025-04-21T21:10:32","slug":"employee-spotlight-taylor-kampa-senior-account-executive","status":"publish","type":"post","link":"https:\/\/medely.com\/blog\/employee-spotlight-taylor-kampa-senior-account-executive\/","title":{"rendered":"Employee spotlight: Taylor Kampa, senior account executive"},"content":{"rendered":"\n<p>Medely is full of dedicated employees who are committed to supporting healthcare facilities as they find the right coverage for their ever-changing staffing needs. From initial onboarding to posting their first, second, or even 100th shift, our account management and account executive team are there\u00a0every step of the way, ensuring facilities have a positive experience and easy access to a dedicated support team.\u00a0<\/p>\n\n\n\n<p>In order to provide the continued support that our customers need, our account management and account executive team are made up of staff who go above and beyond in assisting healthcare facilities as they learn how to best utilize the Medely platform. One of these exceptional Medely team members is Taylor Kampa, senior account executive.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Taylor\u2019s journey at Medely<\/strong><\/h2>\n\n\n\n<p>Taylor started at Medely over three years ago and has been assisting facilities through their Medely journey ever since. Taylor is extremely passionate about Medely\u2019s mission to not only help healthcare facilities staff more efficiently, but allow nurses and health professionals to add more flexibility in their lives, something she\u2019s passionate about as a mom. Taylor\u2019s role at Medely has been her first role in the healthcare space, but her commitment to solving the pains healthcare facilities have with staffing is unmatched. \u201cHealthcare facilities work tirelessly to provide good quality care while facing staffing shortages and budget constraints. I didn\u2019t even really know that was a thing before entering this world, so by supporting them, I want to help ensure that patients receive the care they deserve while also easing the burden on the facility\u2019s team as well.\u201d&nbsp;<\/p>\n\n\n\n<p>As an account executive, Taylor is responsible for helping clients in the beginning of their Medely journey, ensuring they understand how to use the platform, have a good understanding of their coverage needs, and have a dedicated support person to turn to. \u201cI try to make the process as seamless as possible, whether it\u2019s helping them [facilities] get started with account setup, helping them understand their posting strategies, or addressing any concerns that they may have. I\u2019ll also try to share best practices, like using our favorites feature, to build a reliable team and offer personalized recommendations on their specific staffing needs,\u201d Taylor shares. \u201cI always try to take the time to understand what they need and add a second set of eyes on their account and what their staffing looks like to ensure everything runs smoothly when they do start using Medely.\u201d&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How she provides a seamless experience for her accounts<\/strong><\/h2>\n\n\n\n<p>In her time at Medely, Taylor has been able to provide dedicated support for many accounts, including one of her newer clients, <a href=\"https:\/\/medely.com\/blog\/customer-spotlight-among-friends-adult-day-care-inc\/\" target=\"_blank\" rel=\"noreferrer noopener\">Among Friends Adult Day Care, Inc<\/a> with Mike Rhodes, vice president of operations and compliance.\u00a0<\/p>\n\n\n\n<p>When Mike first started using Medely, he was in the midst of extreme staffing needs that needed to be solved urgently, so from the very beginning, Taylor jumped in right away to ensure that they had the staff they needed to maintain state-mandated staffing requirements. \u201cI had a tremendous need for a few days. My rep, Taylor, walked me through. I was still onboarding and getting used to the platform. She held my hand to make sure that we got everything posted the way it should have been,\u201d Mike shared. Through Taylor\u2019s extra help with Among Friends Adult Day Care, Inc., they were able to find that coverage quickly, sealing their relationship with Medely as their long-term trusted staffing partner. \u201cMike knows he can always call me whenever he has a need,\u201d Taylor shares. \u201cI always try to communicate with him. When I would see shifts posted when he first started, I would try to make sure we were on the same page and see where I can help out and make sure he really knows how to use Medely in and out.\u201d&nbsp;<\/p>\n\n\n\n<p>Taylor knows that sometimes healthcare facilities need more personalized care to answer questions instead of turning to a pre-populated chatbot for answers. In her role, she\u2019s made a commitment to ensuring all of her clients feel comfortable with Medely and able to come to her with any questions, even outside of her regular business hours. \u201cI strive to be a true partner, not just a point of contact. I want my clients to feel comfortable reaching out whenever they need help, and I make it a point to check in regularly to tackle any challenges while they\u2019re figuring out Medely,\u201d Taylor shares. \u201cI\u2019ll offer recommendations, say \u2018hey, let\u2019s use the assignments feature. It looks like you have a lot of recurring needs or if I think a professional would be a good fit, I\u2019ll give them that recommendation. My goal is to make their lives easier by providing the support they need.\u201d Through her continued support, Taylor\u2019s is able to ensure facilities feel confident posting shifts independently with no difficulties.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How Medely changes healthcare staffing&nbsp;<\/strong><\/h2>\n\n\n\n<p>As Taylor works alongside her accounts, she\u2019s noticed large-scale changes when it comes to results with Medely compared to more manual, outdated staffing processes they\u2019ve used prior to Medely. \u201cMy accounts, especially those who have used agencies in the past have seen a big difference with Medely filling shifts faster and having familiar pros return and easing the load on their team,\u201d Taylor shares. \u201cInstead of having to call around to agencies and try to figure out manually if someone is coming or not. They can simply post a shift and move on with their already fast-paced day. And then, for those who weren\u2019t using anything, like an agency or Medely, it\u2019s given them the confidence to provide time off knowing they can find trusted, reliable, consistent professionals for both short-term and longer-term needs. It\u2019s been nice for them to feel like they can breathe and just take that time off.\u201d&nbsp;<\/p>\n\n\n\n<p>With Medely\u2019s on-demand <a href=\"https:\/\/medely.com\/facilities\/talent-marketplace\" target=\"_blank\" rel=\"noreferrer noopener\">Talent Marketplace<\/a> healthcare facilities can post shifts to a large network of pre-vetted, credentialed nurses and health professionals, whether they\u2019re filling shifts in advance for planned callouts or finding coverage for a last-minute unscheduled callout. With consistent quality of care and dedicated healthcare workers, Medely provides facilities the peace of mind to know that they can find help for whatever staffing needs come their way.\u00a0<\/p>\n\n\n\n<p>As Medely expands, Taylor has been able to share about some of our newest product offerings, like <a href=\"https:\/\/medely.com\/facilities-talent-fusion-total-workforce\" target=\"_blank\" rel=\"noreferrer noopener\">Talent Fusion<\/a>, that provide even greater flexibility for facilities looking to staff more effectively. \u201cSome of our advancements, such as Talent Fusion, make day-to-day staffing much easier by keeping all of the facility\u2019s professionals and their credentials in one place. Instead of calling or texting to check availability, they can easily assign or post shifts to their PRN staff, marketplace, or, if needed, a VMS system. Instead of going down a list and adding more manual tasks to their day-to-day, they have everything in one spot,\u201d Taylor shares. \u201cIt\u2019s also really helped them keep things more reliable and consistent and reduce the need for multiple systems and just simplifies the process overall.\u201d\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How Medely is changing the healthcare industry&nbsp;<\/strong><\/h2>\n\n\n\n<p>Taylor\u2019s work at Medely goes beyond simply helping facilities fill shifts. She\u2019s creating a partnership with healthcare facilities that allows facilities, healthcare workers, and patients to truly flourish and thrive. \u201cIt\u2019s not just about filling shifts. It\u2019s also about understanding each facility\u2019s unique needs, providing the right solutions, and just making sure they do feel supported along the way,\u201d Taylor shares. \u201cI always try to put myself in the shoes of both the patient and the healthcare facilities. It drives me to provide the best support possible. I want to make sure that the professionals they use from the platform really feel like a true extension of their team and can make their lives easier.\u201d<\/p>\n\n\n\n<p>With a solution that offers facilities the ability to staff flexibly and efficiently, Taylor recognizes how Medely continues to change the game when it comes to effective staffing. \u201cMedely makes staffing flexible and reliable, but beyond that, they know we are a team that truly cares about them and their success. We\u2019re not just providing a service; we\u2019re here to support them, solve problems, and make sure they feel confident in their staffing every part of the way.\u201d&nbsp;<\/p>\n\n\n\n<p>Watch the full interview with Taylor:&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/medely.com\/blog\/wp-content\/uploads\/2025\/04\/Taylor-Kampa-Senior-Account-Executive.mp4\"><\/video><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Partner with Medely for your staffing needs<\/strong><\/h2>\n\n\n\n<p>Looking for a consistent account partner to help you find the best coverage for your staffing needs? Start your free profile with Medely and find the dedicated help that you need to help your facility thrive.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/app.medely.com\/sign-up\" target=\"_blank\" rel=\"noreferrer noopener\">Sign up<\/a><\/div>\n<\/div>\n\n\n\n<p><em>This interview has been edited for brevity and clarity.&nbsp;<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Medely is full of dedicated employees who are committed to supporting healthcare facilities as they find the right coverage for [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":4002,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[40,11],"tags":[],"class_list":["post-3989","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employee-spotlights","category-medely"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Employee spotlight: Taylor Kampa, senior account executive | Medely | Build a better workforce. 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