In the first part of our series on addressing high certified nursing assistant turnover rates, we shared the factors that are causing CNAs to leave the workforce. As facilities continue to grapple with the CNA shortage, there are many ways that they can prevent turnover and address burnout in real time, like prioritizing what CNAs want in a career with solutions like Medely.
If you missed part one, check it out here!
How Medely can help lower CNA turnover
In 2024, 70,618 CNA shifts were posted on Medely, and in 2022-2023, CNAs were the most utilized position on the Medely platform compared to RNs or LVNs. Of all the per diem shifts posted on Medely in 2024, there was an average fill rate of 92%. With such a large need for CNAs, Medely can help address some of the top concerns of CNAs with just the click of a button:
- Lower burnout rates: CNA burnout can happen for many reasons, but Medely helps address one of the major root causes–high patient ratios. With Medely, facilities can address these patient ratios by bringing in per diem workers when patient ratios reach unsafe or overwhelming levels. This helps full-time CNAs feel listened to and allows them to perform their job at the optimal level. Providing extra coverage to reduce patient demand can lead to happier CNAs who are experiencing less burnout, leading to less churn, lowered costs that come with training new staff, and better patient experiences that can increase facility reputation.
- Increased flexibility: As CNAs are looking for more flexibility in their careers, many are turning to per diem work to find a work-life balance, meaning there’s an increase in per diem CNAs available for facilities to fill shifts with. By having a tool like Medely in your pocket, full-time CNAs can take much-needed breaks and vacations, and in case of illness or injury, they serve as a backup plan that will keep facilities operating smoothly.
- Better pay: More CNAs are turning to per diem work to find financial stability, which can help facilities save money as well. With per diem CNAs, facilities don’t have to worry about covering insurance, 401ks, or training costs associated with full-time employees. And with Medely, facilities can post when they want, meaning if a facility is fully staffed or has a low patient load that week, they don’t have to utilize Medely to fill shifts. This allows greater flexibility and control over staffing.
Integrated Workforce Management
Facilities can adopt a more integrated staffing approach by utilizing all available staffing options, not just per diem workers. Medely’s latest offering, Talent Fusion, allows that flexibility. Talent Fusion is a centralized workforce management tool that allows facilities to manage their entire workforce in one solution, including per diem staffing, internal resources, credentialing, and vendor services, leading to optimized staffing schedules and a more holistic view of the facility’s needs.
Through Talent Fusion, facilities can post a shift when they need, and it’ll be sent out to the most cost-efficient option first, typically an internal float pool. Float pool members can then pick up the shift. If nobody in the float pool takes it, the shift is pushed to the next option, Medely’s Talent Marketplace. If Medely CNAs can’t pick up the shift, it’ll then go to the facility’s vendor services as the last option. Talent Fusion offers extra peace of mind for facilities hoping to get shifts filled as cost-effective and efficient as possible.
Talent Fusion also offers automated credentialing, meaning facilities don’t have to worry about manually checking certifications and licenses. And there’s no need to keep up with making sure credentials aren’t expired either. When a CNA’s credentials are expiring, they’ll receive a notification from Medely to renew to ensure a seamless experience for both the CNA and the facility. And with all extended workforce options in one place, facilities can gain better insights and data on staffing, allowing them to create the most optimized strategy for filling gaps and ensuring quality patient care and staff happiness.
Address CNA burnout with Medely
As CNAs seek a better work-life balance, many are turning to solutions like Medely to achieve it. When facilities use Medely, they can help minimize CNA burnout and reduce turnover rates. With a more satisfied workforce, quality patient care increases, helping drive revenue and establish a positive facility reputation. Looking for CNAs in your area? Sign up today!
