Medely joined the HLTH Conference 2024 to share how optimizing data and technology can lead to a more reliable, sustainable extended workforce. 

Philip Galligan, vice president of revenue at Medely, spoke about how utilizing tech-driven solutions can provide facilities with critical information needed to proactively build a unified, scalable approach to healthcare staffing.

The Problem

Since the pandemic, facilities are working to rebuild their staff numbers to pre-pandemic levels. And with an increased demand for patient care and more seasoned nurses retiring, playing catch up has proven challenging. 

This forces facility managers to reactively fill shifts by relying on existing staff or agencies, without an efficient system in place, resulting in time-consuming manual tasks such as phone calls, emails, and text messages. With both of these options, facilities are met with exorbitant charges that make meeting budget goals and maintaining low nurse-to-patient ratios challenging. 

Phil shares that “When we think about healthcare staffing today, we know that there’s a lot of challenges that go into it in terms of leveraging multiple pools of potential healthcare workers. There’s a lot of unnecessary costs and a lot of inefficiencies and back and forth that create a very unscalable solution.”

This lack of a streamlined solution for filling shifts has led to disorganization and inefficiencies at facilities that only perpetuate the cycle of continuously being understaffed while not hitting revenue goals. Staffing reactively hasn’t worked, so in order to tackle the problem, facilities must work proactively to create an extended workforce strategy that’s catered to their needs. 

The Solution 

Proactively creating a staffing strategy is the best way for facilities to work efficiently, utilize their current resources, and create revenue goals that can be easily met. Medely’s tech-enabled solution gets rid of manual processes for filling staffing gaps, like sifting through lengthy spreadsheets to find qualified, available nurses or health professionals. We combine a facility’s staffing processes into one efficient, easy-to-use tool that allows facilities to post a shift at a moment’s notice or plan ahead for future staffing disturbances. 

Through our Talent Fusion offering, creating a simplified extended workforce has never been easier. Facilities can easily post a shift through our platform that will then be filled with the most cost-effective solution first. With Talent Fusion, facilities no longer have to use spreadsheets or contact staff individually. Our all-in-one platform allows facilities to keep track of their internal resource pool, contact agencies through our VMS system, or utilize our on-demand Talent Marketplace of over 300,000+ credentialed, vetted nurses and health professionals who are ready to pick up shifts or assignments at any moment. 

Data-Driven Workforce Intelligence 

By utilizing Medely for posting any open shifts or assignments, facilities can relieve some of the administrative burden that comes with manually finding nurses or health professionals to fill shifts. It also gives facilities access to data and technology that can inform their staffing plan, which Phil shares can ensure “the right person is in the right place at the right time.” Medely offers facilities access to critical insights like facility trends, call out rates, number of shifts filled, average hourly rate, nurse or health professional experience and availability, demand planning, and facility’s personal fill rate. With this data, facilities can create more informed decisions based on previous trends. 

By using AI, we can also give recommended insights into how to best plan future schedules so facilities are utilizing the most cost-efficient options and keeping up with demand. We can even provide recommended rates for the shifts based on the shift type, specialty, and location, to make the shift even more enticing for nurses and health professionals to pick up. With Medely, facilities can transform real-time data into strategic workforce decisions that offer an opportunity to automate processes that support the entire workforce, leading to better ROI on staffing decisions.

Medely also allows facilities to spend less time credentialing  nurses and health professionals, saving managers time completing manual checks. Any nurses or health professionals that pick up shifts through our Talent Marketplace have been credentialed, background checked, and vetted by our in-house team of nurses. 

Impact 

With a 91% average all-time fill rate, facilities have found Medely to be a consistent, reliable option for filling gaps, allowing facility managers to operate smoothly and handle more meaningful tasks. Through harnessing the power of a tech-based extended workforce solution, facilities have seen reductions in cancellations, churn, agency spend, and staff turnover that can add up to an estimated $8.8M in savings.*

With more time added to facility manager’s schedules, facilities can work more efficiently and spend less time on time intensive day-to-day activities, like scheduling or dealing with call outs. As facilities are looking to increase their revenue, using technology allows facilities to adhere to their staffing budget, drive revenue and create a more sustainable long-term solution. 

Sign up today

Ready to harness the power of technology to create a stronger extended workforce? Start your free profile with Medely today! 

* The estimates presented herein were prepared by Medely based on publicly-available market data and are provided for informational and educational purposes only. As such these estimates do not constitute legal, tax, or financial advice nor do they reflect or guarantee actual results. All information is provided without warranty of any kind, express or implied and Medely is not responsible for the consequences of any decisions or actions taken in reliance upon such estimates.